Terms and Conditions

Welcome to Luxemartt!
These Terms and Conditions (“Terms”) govern your use of luxemartt.sbs (“Website”) and any services, purchases, or content offered by Luxemartt (“we,” “us,” “our”). By accessing or using the Website, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms

  1. These Terms form a binding agreement between you (“User,” “you,” “your”) and Luxemartt.
  2. You must be at least 18 years old to use this Website, or have parental or guardian consent.
  3. We may change these Terms at any time. Revised Terms become effective when posted. Your continued use constitutes acceptance.

2. Use of the Website

  1. Eligibility: You must have the capacity to enter contracts and abide by these Terms.
  2. Account: You may create an account. Keep your credentials secure. You’re responsible for all actions taken under your account.
  3. Prohibited Conduct: Do not use the Website for illegal activities or to interfere with its proper functioning. Refrain from unauthorized access, distribution of harmful content, or infringing upon others’ rights.

3. Products & Orders

  1. Product Descriptions: We strive for accuracy but cannot guarantee full accuracy of price, color, or availability.
  2. Purchasing: Orders require your acceptance of current Terms. We may reject or cancel orders at our discretion.
  3. Availability & Pricing: Prices and availability may change. We’ll notify you of material changes before completing your order.
  4. Payment: Payment details are processed securely through third-party payment processors. We do not store your full payment details.

4. Shipping, Returns & Refund Policy

  1. Shipping: Delivery terms are outlined in our Shipping Policy. We’re not responsible for delays caused by the carrier or customs.
  2. Returns & Refunds: Refer to our Refund Policy for eligibility, conditions, and timelines for returns.
  3. Cancellations: You may only cancel orders before they’ve been shipped, subject to our policies.

5. Intellectual Property

  1. Ownership: All content on the Website—text, images, logos, trademarks, designs—is owned by or licensed to us and protected by law.
  2. Limited License: You are granted a limited, revocable, non-exclusive license to access and use the content for personal, non-commercial purposes.
  3. Prohibited Use: You may not copy, reproduce, distribute, modify, create derivative works, or publicly display any content without written permission.

6. User Content

  1. Definition: “User Content” refers to reviews, comments, feedback, or images you submit.
  2. License: By submitting User Content, you grant us a royalty-free, worldwide, sublicensable, irrevocable license to use, modify, publish, and display that content.
  3. Responsibility: You warrant that any User Content is your original work, does not infringe third-party rights, and is not unlawful.
  4. Moderation: We have the right (but not obligation) to remove or refuse any User Content for any reason.

7. Privacy & Data Protection

  1. Privacy Policy: Your submission of personal information is governed by our Privacy Policy. We encourage you to read it carefully.
  2. Consent: By using the Website, you consent to our collection, usage, and disclosure practices as described in the Privacy Policy.

8. Disclaimers & Limitations of Liability

  1. No Warranties: The Website and services are provided “as is” without warranties of any kind, whether express, implied, or statutory.
  2. Limitation of Liability: To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages, loss of profits, or data arising from your use or inability to use the Website or services.
  3. Aggregate Cap: Where liability cannot be excluded, our total liability is limited to the amount you paid for the relevant transaction.

9. Indemnification

You agree to defend, indemnify, and hold harmless Luxemartt and our officers, directors, employees, affiliates, and service providers from claims, damages, damages arising from your use of the Website, your User Content, or any violation of these Terms.

10. Third-Party Links & Services

  1. Third-Party Content: The Website may contain links to third-party websites or services. We do not endorse or control them and assume no responsibility.
  2. Service Providers: We may rely on third parties (payment processors, fulfillment partners). Their activities are governed by their own terms.

11. Dispute Resolution & Jurisdiction

  1. Governing Law: These Terms are governed by the laws of [Your Jurisdiction—e.g., Delhi, India], excluding conflict-of-law provisions.
  2. Informal Resolution: Before initiating any dispute, you agree to first contact us to attempt informal resolution within 30 days.
  3. Arbitration: Any unresolved dispute shall be submitted to binding arbitration under the [e.g., Arbitration and Conciliation Act, 1996], with a sole arbitrator in [City, State]. The arbitrator’s decision is final and enforceable.
  4. Court Exception: You may bring claims in small claims court within [Your Jurisdiction] without prior arbitration.

12. Termination

  1. We may suspend or terminate your access without notice or liability for breach of these Terms or for other business reasons.
  2. Upon termination, your right to use the Website immediately ends, and you must cease all use of the services.

13. Notices

  1. We may provide notices by email or posting them on the Website.
  2. Your notices should be sent to our official contact email listed on the Website.

14. General Provisions

  1. Entire Agreement: These Terms (plus Privacy, Shipping, and Refund Policies) constitute the entire agreement between us.
  2. Severability: If any term is found invalid, the rest remain effective.
  3. Waiver: No waiver of any term is a waiver of any future breach or right.
  4. Assignment: You may not transfer your rights or obligations under these terms. We may assign our rights at our discretion.
  5. No Third-Party Beneficiaries: Only you and Luxemartt have rights under these Terms.